Your First Visit
Patient Care and Service is our top priority here at Carrier Family Dental!
We believe that great patient care begins at our front desk with our dental receptionists, who are eager to assist you with all your needs. Whether it’s scheduling a new appointment, filling out paperwork, or just answering general questions, we’re here to help.
We do everything we can to make sure that patients are seen at their scheduled times, so we ask our patients to be punctual as well. Please arrive a few minutes early, to ensure you have adequate time to fill out all necessary paperwork. In the event that you have to change or cancel an appointment, please notify us at least 48-hours in advance – barring emergencies.
We know that there are many options to choose from when looking for a dentist in Grand Prairie, TX, and we feel privileged that you have chosen us to meet your oral health needs!
For new patients, the below attached file contains our new patient bundle forms, which will need to be filled out upon your first visit to our office. To save time, please feel free to print and complete these forms, and bring them with you to your first appointment. If you have any questions while filling out the forms, don’t hesitate to call our office.
In order to ensure great customer service and as an added courtesy to our patients, the team at our front desk is happy to file your dental insurance benefits. They have great success with maximizing benefits, and will even follow up with your insurance provider if necessary. To provide a smooth process, please be prepared to pay your co-pay before receiving treatment, and we’ll’ gladly take assignment of benefits on your behalf.
For the out of pocket costs of treatment, we accept payment in full at the time of your visit. We take payment in the form of cash, check, or major credit card. We also offer our Encore Savings Plan, a membership plan that offers members complementary services as well as 25% discount off of most treatments. You can sign up online at encorepremier.launchsavings.com, or one of our team members will be happy to help you complete your application in our office.
Another financing option that you might want to consider is CareCredit, which you can learn more about by contacting us.